Refund policy

Our Refund Policy is designed to ensure a smooth and straightforward experience. Please review the information below:

Return Eligibility
We offer a 30-day return policy, meaning you have 30 days from the date of receipt to request a return. To be eligible, your item must be in the same condition in which you received it, complete with its original packaging and accompanied by the receipt or proof of purchase. Note that returns with opened packaging or a broken seal will incur a 15% restocking fee.

How to Initiate a Return
To start a return, please contact us at [email protected]. If your return is approved, you will receive a return shipping label along with detailed instructions on how and where to send your package. Items sent back without first requesting a return cannot be accepted.

Damages and Issues
Please inspect your order upon receipt. If an item is defective, damaged, or incorrect, contact us immediately at [email protected] with “Damage” as the subject line so we can promptly address the issue.

Exchanges
For exchanges, the fastest way to get the correct item is to return the current one and, once the return is approved, place a separate order for your desired product.

Refund Process
After we receive and inspect your return, you will be notified about the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since approval, please contact us.

This page outlines our refund process and policies to ensure your satisfaction. For any further questions or clarifications, feel free to reach out to us.